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Student Welfare

Illness and Medical Care

Mrs Barrett and Mrs Dhanek form our team providing health and welfare assistance - they can be contacted on 01923 223403 Ext 255 should you wish to discuss any health issues or concerns regarding your daughter. Please note that they cannot administer medication to students unless it is provided by a parent/guardian in the original package with a letter giving permission for her to do so. All medication brought to school is stored in a locked cupboard.


Girls who suffer from asthma must ensure that they carry an inhaler that is clearly named and in date with them at all times. Any girl who is listed as asthmatic will not be allowed to go on school trips or to attend sport fixtures if she does not have her inhaler with her. It is important that Medical Staff are kept up to date with any change in her condition.

Adrenaline auto-injectors

The medical team must be informed if a pupil has severe allergies which may cause anaphylaxis.  Any pupil who has been prescribed adrenaline auto-injectors (AAIs) must carry two with her at all times and it is recommended that she also carries oral antihistamines; she will only be allowed to go on school trips and attend sports fixtures if she has two AAIs with her.

Medical room

There is a small medical room available for the girls to receive treatment for minor injuries sustained in school and to rest if feeling unwell. If your daughter feels too unwell to continue with her lessons, a parent/guardian will be contacted and asked to collect her. Please ensure that we have your current and up-to-date contact details and also ensure that you have contingency arrangements in place for a third party to collect your daughter if you are unable to do so for any reason.

No girl below Year 10 is allowed to leave school on her own either to go home unwell or to attend an appointment. She must be met by an adult and signed out of school by Medical Staff or office staff.

PLEASE NOTE THAT if your daughter is unwell, you must contact the School Office as soon as possible to inform us that she will not be able to attend school. On the day of her return to school, she must bring in a letter explaining the reason for her absence.

Diarrhoea & Vomiting

If your daughter has diarrhoea (loose stools over a 24 hour period) or vomiting (which is likely to be of infectious cause) then we advise that she should remain away from school until 48 hours after the last episode of vomiting or loose stools.


Year 8
The HPV (Gardasil) immunisation is ONLY offered to girls in year 8. The HPV immunisation requires two injections to given on two separate occasions evenly spaced over the school year.

Year 10
The Meningitis C, Tetanus, Diphtheria & Polio immunisation will be offered to girls in year 10. Those who miss it will be recalled the following year.

Parents are asked to complete, sign and return Consent Forms promptly to Medical Staff once received. Every girl must return a signed Consent Form stating whether or not you wish your daughter to be immunised.

There is a confidential Counselling Service available in school. For more information please contact Medical Staff.

School Nurse
There is a confidential service available in school, provided by the School Nurse NHS Support Agency. For more information please contact the Medical Staff.

Wellbeing and Health

We work closely with students and their parents to promote and support the welfare of every student but we recognise that pupils and their parents may wish to seek advice and support independently via the links below.



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Wellbeing and mental health 

Free, safe and anonymous online support and counselling for young people.

NHS Mental Health Apps 

Advice, help and support for young people suffering from mental ill health and their parents. Includes Young Minds Crisis Messenger for those in mental health crisis and a parents helpline. 

On My Mind aims to empower young people to make informed choices about their mental health and wellbeing. Includes a youth wellbeing directory of local support services.

Royal College of Psychiatrists

Information for young people, parents and carers about young people’s mental health. Their aim is to provide information which enables people to make informed decisions about their health. Covers a wide range of areas of mental health, from Bipolar disorder to Cognitive Behavioural Therapy to panic attacks, OCD and who CAMHS are. 

Healthy Young Minds in Herts 

Support and information for young people and parents. Includes Parent tips on topics such as exam stress and managing anxiety.

Supporting You is a 7 week programme which equips young people with the tools to help themselves to strengthen their resilience and emotional well-being.


0800 1111

Information, advice and support on a variety of topics from bullying, abuse and feelings to relationships, friendships and sex


Help and advice on abuse, neglect and keeping children safe, including sexting, self-harm, mental health and suicidal thoughts

Hertfordshire Wellbeing Service and Single point of contact for child and adolescent mental health (CAMHS) 

0300 777 0707

Hertfordshire wellbeing service offer free, confidential talking therapy and practical support for people aged 16 and over and registered with a Hertfordshire GP service.

Self-Harming and Suicidal Thoughts


Harmless provides support and information to people who self-herm, their friends, family and professionals


08457 909090 

text 85258

Crisis texting service 

HOPELINEUK: 0800 068 4141 10am-10pm weekdays, 2-10pm weekends

PAPYRUS provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through their website and helpline, HOPELINEUK


Health for Teens 

Advice and information on feelings, growing up, health, lifestyle, relationships and sexual health.

NHS Livewell 

Advice, tips and tools to help you make the best choices about your health and wellbeing. Includes eating, healthy weight, exercise, sleep and tiredness, sexual health, alcohol support and quitting smoking. 

Text your School Nurse 

Text: 07480 635050

Dedicated text messaging service to contact a school nurse for advice and support with issues such as weight and exercise, healthy eating, smoking, relationships and sexual health.

Sexual Health Hertfordshire 

Information on sexual health services in Hertfordshire

Eating Disorders

Beat offer support, advice and information on eating disorders

Drugs and Alcohol


Honest information about drugs.

Alcohol Education Trust 

Parental advice for teaching young people about alcohol and the law. Includes topics such as parties, festivals and holidays away with friends.

Domestic Abuse

Herts Sunflower  

08088 088 088 

Free and confidential support, advice and information for anyone affected by domestic abuse 

Free support and practical help to anyone in Hertfordshire who has experienced sexual violence and/or sexual abuse

LGBTQ+ Community


0300 300 0630

A charity for LGBTQ people looking for community, support or information 

National LGBTQ+ rights charity



Reporting online abuse or inappropriate online communication. 

Hertfordshire online safety newletter for parents. 

Information for young people on popular sites and services, plus information about mobiles, gaming and social networking. 

Information for parents on how to keep young people safe online. 

Includes hot topics such as cyber bullying, sexting and online grooming.

Think U Know 

Think u know is the education programme from NCA-CEOP, a UK organisation which protects children both online and offline. The website gives advice for parents and children about staying safe online.


Youth Connexions Hertfordshire 

YC Hertfordshire provides youth work projects and programmes, information, advice, guidance, work related learning, outdoor education and support for young people aged 13-19 (to 24 for young people with learning disabilities). For young people leaving care, support is provided to the age of 21.